Frequently Asked Questions
Everything you need to know about bringing Acquaviva into your home.
What is the typical delivery timeframe for furniture orders?
Most in-stock items are processed within 3-5 business days. White-glove delivery for larger pieces typically takes 2-4 weeks depending on your location and carrier scheduling.
Do you offer international shipping?
Currently, Acquaviva Furniture ships exclusively within the continental United States and Canada. We are looking to expand our international shipping options in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or 'made-to-order' furniture pieces are final sale and cannot be returned.
Does my furniture come with a warranty?
Yes, all Acquaviva furniture pieces include a limited 1-year manufacturer's warranty covering structural defects and craftsmanship under normal residential use.
Are fabric samples available before I make a purchase?
Absolutely. We offer complimentary swatch kits for our most popular upholstery fabrics so you can test colors and textures in your own lighting before committing to a large piece.
How should I care for my solid wood furniture?
To maintain the beauty of your wood pieces, dust regularly with a soft, dry cloth and avoid direct sunlight or heat sources. We recommend using coasters and avoiding harsh chemical cleaners.